![](https://cdn.prod.website-files.com/625817c1528a479afc134612/6266a4a1b3a0880950240cfb_Easy%20Handover.gif)
Easy Handover
Keep track of the work progress through message memo. Other colleagues can follow up easily and maintain an excellent customer service for each customer.
![](https://cdn.prod.website-files.com/625817c1528a479afc134612/6266a3d8d7c509f8b70cce17_Instant%20Reminder.gif)
Unread Tracking
Remind yourself and colleagues to follow up with customers by using the unread function, which ensures you not to miss any messages.
![](https://cdn.prod.website-files.com/625817c1528a479afc134612/6266a4a43c3d18751fea3370_Quick%20Reply.gif)
Quick Reply
Set up quick responses to frequently asked questions and select them directly from the message bar.
![](https://cdn.prod.website-files.com/625817c1528a479afc134612/6266a4a6776abbc15279e087_Private%20Chatroom.gif)