Switch to a WhatsApp Business Account: A Step-by-Step Guide
Updated On :
May 24, 2023

Switch to a WhatsApp Business Account: A Step-by-Step Guide

Learn how to switch to a WhatsApp Business account with ease using our comprehensive step-by-step guide. Maximise your business potential and improve customer communication today.

The most popular messaging app worldwide is still WhatsApp. WhatsApp is a platform for businesses of all sorts to thrive, from tiny businesses to major corporations. 

It is more than just a messaging app for staying in touch with family, friends, and coworkers.

WhatsApp Messenger must be well-known to everyone. 

The free-to-download chat application is designed to allow users to communicate securely. This is due to the end-to-end encryption used by WhatsApp to protect all calls, texts, photos, audio messages, and location data when a user sends a message to another user.

When more customers started contacting businesses or organizations via WhatsApp, the firm responded by launching the WhatsApp Business product. 

A free app for small and medium-sized businesses is WhatsApp Business (SMEs). Numerous features of this program make communication with customers simpler.

A WhatsApp option for big businesses with a customer care team is WhatsApp Business API. 

Unlike WhatsApp Messenger and WhatsApp Business, WhatsApp Business API is a premium service. 

The WhatsApp Business API is used by more businesses, including those who need to manage thousands of messages daily.

This blog will describe the various WhatsApp products, demonstrate how to switch from a personal to a business account, and explain how to switch from the WhatsApp Business App to the Business API account.

WhatsApp's domination around the world

It is impossible to dispute WhatsApp's popularity as one of the most widely used apps in the world, especially in light of how much more linked the globe is than ever thanks to social networks and instant messaging software. 

More than 200 nations around the world allow the usage of WhatsApp, which is accessible on both iOS and Android. 

WhatsApp is quickly replacing other communication methods because it is cost-free for both personal and business use. 

The app is the most used in more than 100 countries and has more than 3 billion users worldwide. 

Additionally, it has received over 5 billion downloads (both Android & iOS).

The software was initially made for individual users, but due to its success, solopreneurs and small businesses were drawn to it as well.

WhatsApp released the WhatsApp Corporate App in 2018 to facilitate business communications after recognizing a need for a business-focused solution.

What is WhatsApp Business, and why do businesses adore it?

To assist business owners to connect with their clients more effectively, WhatsApp introduced WhatsApp Commercial, a platform for business communications. 

The major objective of WhatsApp Business is to give businesses the resources and tools they need to deliver a faultless client experience. 

Given that WhatsApp enables businesses to reach a worldwide audience of more than 3 billion people. 

As a result, businesses can expand enormously. 

Additionally, WhatsApp has one of the highest rates of message opening. 

Therefore, businesses can be sure that adopting the app will result in a high level of client interaction.

Overall, WhatsApp API gives businesses the tools they need to interact with their clients and keep a consistent dialogue going with their audience. 

WhatsApp Business offers features like away and greeting messages that let businesses automate their customer service. 

These attributes work together to provide businesses a significant advantage over rival businesses.

Changing WhatsApp to WhatsApp Business Account: How to

Changing WhatsApp to WhatsApp Business Account
Changing WhatsApp to WhatsApp Business Account

The procedure to convert your WhatsApp account into a business account is outlined in the steps that follow.

 Follow each direction to accomplish your goal.

  • First, always have a backup strategy.

Before starting the transfer process, you must first make a backup of your WhatsApp account. 

If you want to save your communication history, you must make a backup. 

Under Settings> Chats> Chat Backup> Back Up, you may access Back Up. Both Android and iOS mobile devices can use this technique.

  • Install the WhatsApp Business app on your phone.

The WhatsApp business app needs to be downloaded to your phone. 

It is available on both the Google Play Store and the Apple App Store.

  • Review the terms and register.

Select Agree to accept all of the terms of service. 

This corporate account quickly recognizes the personal number you use on a typical account. 

Your business number must be entered before you can start the registration procedure.

  • Give access to the account and transfer it.

WhatsApp business accounts are now transitioning. 

Leave the phone on and watch for it to happen. When it happens, you'll need to restore it. Select either Restore or Continue. then select Next. 

It should be permitted to upload pictures, movies, and data from a personal account to a business account.

  • Create a WhatsApp Business account.

Select a profile photo, then type in the name and category of your company.

  • Establish a profile for your business

You can create a business profile by providing key details about your organization

In the "Settings>Your Business Name" section, enter the necessary details.

What transpires if you switch to WhatsApp Business?

You might need to switch to WhatsApp Business if you want to start a business and run it online. 

By switching to WhatsApp for business, you'll have access to a variety of tools for marketing your company as well as a global platform from which to operate it. 

You can add your company's category, social media links, email, official account link, business logo, hours, and several other features that appeal to the many market segments that represent your company.

Why switch to WhatsApp Business

You might want to modify it for a few reasons. 

While WhatsApp Corporate is designed for business usage, WhatsApp Messenger is intended for personal use. 

There are three factors: cost, advantages, and features.

  • Price of a WhatsApp Business Account

One of the best features of the WhatsApp Business App is that it is completely free. 

Nothing will be required of you in exchange for it. 

On the contrary, the increased effectiveness and additional communication channels will allow you to improve your relationship with your customers and increase your revenue.

Why switch to WhatsApp Business
Why switch to WhatsApp Business
  • WhatsApp Business Account Benefits

Customers also gain from WhatsApp Business, which is clear from its benefits for small business owners. 

Since customer satisfaction is the cornerstone of business success, we also need to investigate how consumers gain from businesses' use of WhatsApp Business.

Without further ado, let's look at some of WhatsApp Business' benefits for your clients:

  • WhatsApp business profiles are possible. 
  • These profiles can be created with a front cover photo, a description of the firm, a catalog, etc.
  • You won't have to deal with the trouble of having all of your personal and business communications in one place because chats for personal and business purposes are kept separate.

Additional Benefits

Additional Benefits of WhatsApp Business
Additional Benefits of WhatsApp Business

Simple Custom Message Templates to Create

When you start expanding, it would be difficult to communicate with clients using a WhatsApp profile. 

You might be compelled to either restrict the chats or add more workers as your customer base expands to keep up with the rising demand. 

You will be able to create and use pre-configured template messages if you decide to switch to a WhatsApp Business profile. 

Companies can deliver automated communications to their clients fast by using templates. Additionally, this maintains uniformity in your messages, lessens the work required for each communication, and lowers the risk of errors.

Automated Messages Are Supported by WhatsApp Business

Your business can effortlessly automate customer communication by creating Away and Greeting messages using WhatsApp Business. 

By allowing your business to be in regular contact with your consumer base, these automated communication tactics assist create a more personalized customer experience. Using message templates to automate business communications and notifications allows you to handle your communication channels with minimal staff, which lowers operating costs. 

A fantastic method to speed up the customer feedback process and increase customer retention is to use away and greeting messages that can automatically start client dialogues.

Quick responses

Your business can use WhatsApp Business to produce personalized messages that can be sent to clients as Quick Replies. 

Additionally, WhatsApp Business even offers suggestions for replies based on details like location and business hours. 

By pressing the default key "/" or any other keyboard shortcut you set, these rapid responses can be sent to clients instantaneously. 

However, there is a drawback because Quick Replies cannot be used to communicate material, such as pictures and videos. 

Nevertheless, it gives businesses a huge edge because it enables them to give customers a more tailored experience.

Conversations can easily have labels added.

Perhaps one of the finest benefits for businesses in the expansion stage is this. 

Companies may find it challenging to reply to messages and escalate them to the appropriate team due to the sudden rush of new consumers and the increasing demand from existing ones. 

As a result, they may pass up crucial chances to address customer complaints and enhance their brand's reputation. 

Custom labels can be added to WhatsApp Business by businesses to automatically group and organize customer communications. 

Teams can swiftly search through conversations to find those that require immediate attention as an extra benefit. 

This enables them to promptly address consumer complaints and raise customer happiness.

You can specify the business location in WhatsApp for Business.

Contrary to WhatsApp, WhatsApp Business enables business owners to enter extra profile details, such as location, operating hours, a website address, etc. 

This enables them to gain the trust of potential customers and open up new channels of communication with current ones. 

Address-related information would encourage more people to visit your actual store and boost overall sales for your business. 

Additionally, businesses can apply for the Trusted Business badge through WhatsApp after being confirmed. 

This badge can help businesses gain the trust of their clients and encourage them to make purchases.

  • Features of WhatsApp Business Account

Let's now examine a few of the features that make WhatsApp Commercial so effective for business needs.

  • Corporation Profile: Brands may use business accounts to win a user's loyalty, and a corporate profile gives a company a public face.
  • Quick Responses - These let you save and reuse messages that you send frequently, enabling you to swiftly address common questions.
  • Labels for Contacts - Companies can organize their contacts by labeling and categorizing them for quicker access.
  • Collections and catalogs - With catalogs, your business may easily exhibit its products so that clients can browse and examine anything they might be interested in buying.
  • Sending an instant message allows you to greet and introduce a business to a new potential customer without any delays or waiting time.

Beyond WhatsApp for Business: WhatsApp Business API

In the end, WhatsApp Business's array of functionalities enables businesses to effectively interact with their clients. 

In the cutthroat world of today, it gives businesses a competitive advantage over other businesses in their industry and aids in the growth of their brand value and income. 

There is no disputing that the platform is a great resource for businesses, but it is not the best communication medium. 

Simply said, this is due to WhatsApp Business's focus on small and medium businesses. They would feel the need to use additional platforms and communication channels to complement and move beyond WhatsApp Business, just like how they expanded WhatsApp and include WhatsApp Business to maximize their prospects.

The WhatsApp Business API can help with that. In contrast to the business app, WhatsApp developed the API as an application interface to aid expanding businesses in streamlining their business communication. 

The API includes a variety of automation and analysis tools/features that go beyond what the standard WhatsApp Business app provides and can be integrated into any existing CRM platform.

Conclusion | Change From WhatsApp To A WhatsApp Business Account

Although switching from WhatsApp Business App to WhatsApp Business API may seem difficult, with our thorough guidance, you'll be up and running in no time.

You now have it. 

This article should help you make an informed decision about the appropriate WhatsApp package for your company as well as when and how to switch to a WhatsApp Business account.

If you require additional guidance, get in touch with ChatDaddy.

FAQs | Change From WhatsApp To A WhatsApp Business Account

Q: How do I switch from my personal WhatsApp account to a business account?

A: Install WhatsApp Personal first, then download WhatsApp Business from the Google Play Store or the App Store, and create an account with the same phone number if you want to convert your personal WhatsApp account to a business account. You'll see a prompt. Use a separate number or the same number for WhatsApp Business. Pick the identical number.

Q:  Is WhatsApp Business uncomplicated?

A: Yes, you can download WhatsApp Business for free from the Google Play Store or the App Store if you have an Android or iPhone. You must go to What is WhatsApp Business Account for further information.

Q: How can I switch to a business WhatsApp account without deleting Chat?

A: After switching to WhatsApp Business, you must first make a backup if you want to be able to access your chat history. Open WhatsApp Messenger and select Settings Chats Chat backup Back up to accomplish this.

Q: On the same phone, can I use both WhatsApp and WhatsApp Business?

A: The answer is yes, provided you use a distinct phone number for WhatsApp and WhatsApp Business. You must utilize a dual-SIM phone and register both accounts with distinct phone numbers to accomplish this.

Q: What distinguishes WhatsApp from WhatsApp Business?

A: In essence, WhatsApp and WhatsApp Business are different in that the former is only for personal communication while the latter also offers marketing capabilities. Small local businesses can use WhatsApp Business for free as a means to collect orders and respond to inquiries.

Q: What advantages does a WhatsApp Business account offer?

A: WhatsApp Business offers capabilities to automate, sort, and swiftly respond to messages, which makes communicating with customers simple. Additionally, it's designed to function and feel exactly like WhatsApp Messenger. You may use it to perform all of your regular tasks, like messaging and sending images.

Q: Is using a WhatsApp Business account for chats secure?

A: The same Signal encryption mechanism that secures communications before they leave your smartphone is used to protect every WhatsApp message. Your message is safely delivered to the recipient selected by the business when you message a WhatsApp business account.

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