Sell on Lazada Faster with WhatsApp Business: Step-by-Step Guide
Updated On :
March 18, 2024

Sell on Lazada Faster with WhatsApp Business: Step-by-Step Guide

Learn how to sell on Lazada quickly and efficiently using WhatsApp Business. Get a step-by-step guide to set up your account and start selling in minutes.

Lazada is an online shopping e-commerce platform that offers a wide variety of products from different brands.

What is Lazada and how does it work

Lazada is an online shopping platform that offers a wide variety of products from different brands.

It is the largest e-commerce platform in Southeast Asia and is available in Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam. Customers can browse through the website or mobile app to find products that they are interested in. They can also narrow down their search by category, price range, or brand. Once they have found an item that they would like to purchase, they can add it to their cart and checkout. Payments can be made using a credit or debit card, or via bank transfer. Lazada also offers cash on delivery as a payment option in some countries. After the order has been processed, it will be delivered to the customer's address within a few days. Lazada was founded in 2012 and is headquartered in Singapore. It is a subsidiary of Alibaba Group Holding Limited. In 2018, it was reported that Lazada had over 155 million active users and sold over $4 billion worth of goods. Lazada has continued to grow rapidly since then and is now one of the leading e-commerce platforms in Southeast Asia.

How to set up a business account on WhatsApp

Set Up A Business Account on WhatsApp

Selling on Lazada is now easier than ever thanks to WhatsApp Business.

With a Business account, you can sell your products directly to customers via chat, complete with all the features you need to run a successful online business.

Here's how to set up your account:

First, download the WhatsApp Business app and create an account using your business name and contact information.

Next, add a profile photo and description to let customers know who you are and what you sell. Then, add a payment method so customers can easily make purchases.

Finally, create product listings by adding photos, descriptions, and prices. Once your account is all set up, you'll be able to sell on Lazada in minutes!

How to create a product listing on Lazada

Creating a product listing on Lazada is a simple process that can be completed in just a few steps.

First, log in to your seller account and click on “Add New Product”. Next, enter the product name, price, and quantity. 

Then, add a description and photos of the product.

Finally, select a category and shipping option, and then click “Submit”. That’s it! Your product will now be listed on Lazada for potential buyers to discover.

To ensure that your product listing is as effective as possible, there are a few things to keep in mind.

First, make sure that your photos are clear and high-quality. Customers want to see what they’re buying, so provide as many photos as possible from different angles.

Second, write an engaging and informative description that highlights the key features of the product.

Finally, choose a competitive price that will attract buyers but still allow you to make a profit.

By following these simple tips, you can create a successful product listing on Lazada that will help you boost sales.

Tips for driving traffic to your Lazada store

If you're looking to sell on Lazada, there are a few things you can do to drive traffic to your store.

First, make sure your products are well-listed and accurately described.

Potential customers need to be able to easily find what they're looking for, and they need to be convinced that your product is the right one for them.

Good product photos and videos can be helpful here.

Second, take advantage of Lazada's promotional opportunities. You can run sales and discounts on your products, or participate in Lazada's marketing campaigns.

This will help to get your products in front of more potential customers.

Finally, stay active on social media. Share your product listings on Facebook, Twitter, and Instagram, and encourage your followers to share them with their friends.

With a little effort, you can sell on Lazada in no time!

How to process payments and handle returns on Lazada

Payments And Handle Returns On Lazada

When you're selling products on Lazada, you'll need to set up a payment method so customers can buy your items. 

The most common payment methods used on Lazada are credit and debit cards, but you can also use e-wallets like Alipay or HippoPay.

To set up a payment method, go to your seller account dashboard and click on "Payment Methods." From there, you can add the payment methods you want to offer.

Once you've set up your payment methods, you'll need to process payments for each order. To do this, go to your order history and click on the order you want to process.

On the next page, you'll see an option to "Process Payment." Click on this button and enter the required information.

 After you've processed the payment, the buyer will receive an email notification and their purchase will be complete.

If a buyer needs to return an item, they can do so by contacting customer service within 14 days of receiving their order. 

The buyer will need to provide their order number and the reason for the return.

Customer service will then issue a return authorization and the buyer will have 14 days to return the item.

Once the item has been received by the seller, customer service will refund the buyer's original payment method.

Advantages and Disadvantages

The main advantage of selling goods online is incredibly straightforward and easy, especially for business newcomers without a structured sales system. All you have to do is create an account, post your products, and give detailed information about them.
Because of the transaction assurance, shared accounts, and numerous product possibilities that let potential customers explore and choose the products, including yours, the marketplace system has gained a lot of trust from consumers.

The only disadvantage is, there may be open rivalry among merchants as a result of many sellers offering the same things. Since the majority of customers will be looking for the best deal, it can have an impact on your sales. You can manage it, though, by managing your account correctly, providing helpful, quick service, being honest, and being well-informed.
Your product advertising will be less concentrated due to the large number of merchants who offer their goods in the market.

Conclusion | How to sell on Lazada in minutes with Whatsapp business 

Sell On Lazada In Minutes With Whatsapp Business

So there you have it – a simple guide to using Whatsapp for your business.

With ChatDaddy, you can start selling on Lazada in minutes without having to worry about complex procedures or technical difficulties.

We take care of all the backend work so that you can focus on what’s important – building customer relationships and driving sales.

FAQs | How to sell on Lazada in minutes with Whatsapp business 

Q: What do I need to get started?

A: All you need is a ChatDaddy account and a WhatsApp-enabled device.

Q: How much does it cost?

A: ChatDaddy plans start at $15/month, with discounts available for annual plans.

Q: Do I need to have a Lazada account?

A: Yes, you will need to create a seller account on Lazada to list your products.

Q: Can I use ChatDaddy with other e-commerce platforms?

A: Yes! In addition to Lazada, ChatDaddy also integrates with Shopee, PrestaShop, and WooCommerce.

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